This Privacy Policy describes ITU AbsorbTech’s policies and procedures on the collection, use, and disclosure of Your Personal Data when accessing and using the Site. By accessing and using the Site, You agree to the collection and use of Your Personal Data in accordance with this Privacy Policy.

Interpretation and Definitions

Words with a capitalized initial letter are defined below. For the purposes of this Privacy Policy, and Terms and Conditions outlined on the Site, the following definitions apply regardless of whether they appear in singular or in plural form.

• Account means a unique Account that You create to access the Site, enter Your Personal Data, Subscribe to SorbIts®, and manage Your Subscription.
• Cookies are small files residing on Your Devices containing details of browsing history while on the Site.
• Device means any computer, cellphone, digital tablet, or tool used to access the Site.
• Personal Data means any information that relates to You, or an individual that You identify and permit to access the Site and Your Account.
• Service Provider means any third-party company or individual employed by ITU AbsorbTech to facilitate, assist, and perform services related to the Site, Your Personal Data, Your Account and Subscription including, but not limited to, hosting, marketing, SorbIts® delivery, billing, communications, and security.
• Site refers to the SorbIts.com website by ITU AbsorbTech.
• SorbIts® is a product line of launderable, reusable absorbents owned by ITU AbsorbTech which are rented for acceptable industrial applications involving non-hazardous fluids on factory floors (see Terms and Conditions for acceptable and prohibited applications).
• Subscriber means the individual, company, or other legal entity (acting on behalf of such individual) accessing the Site and Account for a SorbIts® Subscription.
• Subscription is the arrangement through the Site by which ITU AbsorbTech offers a variety of SorbIts® that Subscribers rent (Subscription, Subscribe) on a recurring frequency.
• Subscription Provider is ITU AbsorbTech, Inc. (ITU AbsorbTech) which owns and operates the SorbIts.com Site through which SorbIts® is offered on a Subscription basis to manufacturing companies.
• Usage Data refers to data collected automatically, either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Personal Data

While using the Site, You may be asked to provide certain personally identifiable information that can be used to verify credentials or contact You. Personally identifiable information may include, but is not limited to Your:

• Email address
• User name
• User password
• First name and last name
• Company name
• Company phone (cell) number
• Company Address, City, State, ZIP code

Usage Data

Usage Data is collected automatically when using the Site, and may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, information sent from the browser, operating system, the pages of the Site that were visited, the time and date of the visit, the time spent on those pages, unique Device identifiers and other diagnostic data.

Tracking Technologies and Cookies Policy

Cookies and similar tracking technologies may be used to track and store certain information and activity on the Site. Tracking technologies include beacons, tags, and scripts to collect and track information and to improve and analyze the Site.

• Cookies – A cookie is a small file placed on Your Device. You can instruct the browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if Cookies are rejected, certain functions on the Site may not be accessible or work properly. Unless browser settings have been adjusted to refuse Cookies, the Site may use Cookies.
• Cookies can be categorized as Persistent, Session, or Functionality.
• Persistent Cookies identify if You have accepted the use of cookies on the Site and remain on Your Devices when going offline.
• Session Cookies are essential to provide You with services available through the Site and to enable use of some of its features. They help to authenticate You and prevent fraudulent use of Accounts. Without these Cookies, some Site and Subscription services cannot be provided. They are only used to provide those services and are deleted when the web browser is closed.
• Functionality Cookies allow the Site to remember choices You make while using the Site, such as remembering login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid having to re-enter preferences every time the Site is accessed.
• Web Beacons – Certain sections of the Site, and associated emails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit ITU AbsorbTech, for example, to count users who have visited those pages or opened an email and for other related website statistics (recording the popularity of a certain section and verifying system and server integrity).

Use of Your Personal Data

ITU AbsorbTech may use Your Personal Data for the following purposes:

• To provide and maintain the Site and to monitor its usage.
• To manage Your registration on the Site and to manage Your Subscription and Your Account. Your Personal Data provides access to different functionalities of the Site that are available to registered users.
• For the performance of Your SorbIts® Subscription.
• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the SorbIts® Subscription including security updates, when necessary or reasonable for their implementation.
• To provide news, special offers, and general information about other goods, services and events that are similar to those to which You already Subscribed, or that You enquired about. You may opt out of these automated messages.
• To address and manage requests pertaining to Your Subscription.
• For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and to evaluate and improve the Site, Subscriptions, products, services, marketing and user experiences.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ITU AbsorbTech’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which case Your Personal Data held by ITU AbsorbTech is among the assets transferred.

CAN-SPAM Act Compliance

In accordance with the CAN-SPAM Act, ITU AbsorbTech is committed to ensuring that email communications are clear and not misleading. ITU AbsorbTech will:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Provide clear and easy-to-find instructions on how to unsubscribe from receiving future emails.
• Honor opt-out requests promptly.

To unsubscribe and be removed, at any time, from ITU AbsorbTech emails and mailing lists follow the instructions provided at the bottom of an email.

Retention of Your Personal Data

ITU AbsorbTech will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with legal obligations and applicable laws, resolve disputes, and enforce legal agreements and policies.

ITU AbsorbTech will retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Site, or when legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your Personal Data is processed at ITU AbsorbTech’s operating offices and in other places where Service Providers are located. It means that this information may be transferred to, and maintained on, computers located outside of Your state, country, or other governmental jurisdiction where data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy, followed by submission of Your Personal Data information, represents agreement to that transfer.

ITU AbsorbTech will take all steps reasonably necessary to ensure that Your Personal Data is treated securely and in accordance with this Privacy Policy, and that no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your Personal Data.

Deleting Your Personal Data

You may update, amend, or delete Your Personal Data at any time by signing into Your Account and visiting the Account settings section that allows management of Your Personal Data. You may also contact ITU AbsorbTech to request access to, correct, or delete any of Your Personal Data provided to ITU AbsorbTech.

Please note that ITU AbsorbTech may need to retain certain information when there is a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If ITU AbsorbTech engages in a merger or asset sale Your Personal Data may be transferred. ITU AbsorbTech will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, ITU AbsorbTech may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

ITU AbsorbTech may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of ITU AbsorbTech
• Prevent or investigate possible wrongdoing in connection with the Site
• Protect the personal safety of users of the Site or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to ITU AbsorbTech, however no method of transmission over the Internet, or method of electronic storage is 100% secure. While ITU AbsorbTech strives to use commercially acceptable means to protect Your Personal Data, ITU AbsorbTech cannot guarantee its absolute security.

Links to Other Websites

The Site may contain links to other third party websites not operated by ITU AbsorbTech. ITU AbsorbTech has no control over and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. Your review of a third party’s privacy policy is strongly advised.

Changes to this Privacy Policy

ITU AbsorbTech may update this Privacy Policy from time to time on the Site and revise the “Last updated” date at the top of this Privacy Policy.

Contacting Us

If there are any questions regarding this privacy policy, contact ITU AbsorbTech’s Customer Response Center using the information below:

ITU AbsorbTech, Inc.
2700 S 160th St.
New Berlin, WI 53151
(888) 729-4884